GARDEN FURNITURE DELIVERY
WHEN WILL YOU GET YOUR DELIVERY?
When you place your order you will be able to see if your item is In Stock or listed as Stock Due.
If the item is in stock then you can expect deliver to occur within 1-2 weeks - you will be contacted by Becci from the Delivery Team within five working days of placing your order to book in a delivery date.
If the item is due then you will be informed of our current lead time but your delivery date will not be booked in until the stock is physically here.
DELIVERY TYPES
For the items held in our warehouse (Bali, Coco, Tslin) we use our own delivery team. This delivery team will give you a call the working day before your delivery to give you a rough idea of what time your drop will be.
On the day of delivery they will call you when they are approximately an hour away. They will deliver your furniture to your driveway or garden if there is easy access.
We do not offer an assembly service for the rattan, so it is up to you to unbox and assemble it yourself.
Delivery Schedule for 2023:
Mondays – North Wales/Chester
Tuesdays – Fleetwood/Southport/Manchester
Wednesdays – Derby/Nottingham/Sheffield
Thursdays – Durham/Newcastle
Fridays – North Wales/Chester
PALLET DELIVERY
Outside these of these areas we use a third party palletised courier. This courier operates Monday to Friday between 9:00 and 6:00pm. It is an all-day slot but we do ask that they call you an hour in advance. This courier offers a kerbside/driveway drop only and are unable to unpack the furniture and take it into your garden. You will need to unbox and dispose of the rubbish yourself.
Please make sure that you supply a working telephone number when placing your order.
SATURDAY PALLET DELIVERY
Saturday AM Pallet Delivery is available at a cost of £60. If you would like to choose this option please call to place your order directly.