Contact Us
Whether you have a question about our products, need help tracking an order, or want to place an order over the phone, our friendly team is here to help. Discover the best way to contact our Customer Service team below.
How to get in touch
Call us
For general enquiries or support with an existing order: 0800 999 5562
Opening hours: Monday – Friday, 9:00am – 5:00pm
Email Us
Email: support@giftcompany.com
Drop us a message, and we’ll get back to you as soon as possible.
Our head office address
Customer Services:
Gift Company, Gift House,
Whittle Close, Factory Road,
Engineers Park,
Sandycroft, Deeside,
CH5 2QE
Telephone orders
Prefer to speak to someone to place your order? We have a dedicated team for phone orders to make sure your details are handled securely.
Find out how you can place a telephone order here.
Still haven't found what you're looking for?
You might find the answer to your question on our Customer Service page. From delivery timescales to our returns policy, we’ve covered the most common queries to save you time.
